Shipping Policy

At Sokoslas Store, we strive to offer reliable and efficient shipping services to our customers worldwide. Below is an outline of our shipping policies to ensure you have the best possible shopping experience.

Processing Time & Shipping Costs

Shipping costs vary based on your location. To get an exact shipping cost for your order, simply add the desired items to your cart, proceed to checkout, and enter your mailing address. The total shipping cost will automatically update before you complete your purchase.

Processing Time:

  • Orders are processed on business days (Monday to Friday, excluding holidays observed by the Post Office).
  • Processing Time: 3-5 business days* during regular seasons. Processing times may be extended during holiday seasons.

Flat Shipping Rate:

  • Standard Shipping: $5.99

Shipping & Handling

  • Estimated Delivery Times:
    • United States: 7-15 business days
    • Canada, Europe, Asia, Australia, New Zealand: 10-30 business days
    • Mexico, Central America, South America: 15-30 business days
    • Rest of the world: 10-30 business days
      Note: Delivery times may vary depending on location and are subject to delays during peak seasons or holidays.

About Late Deliveries

While our shipping partners aim to ensure timely delivery, occasional delays may occur due to unforeseen circumstances beyond our control. Sokoslas Store is not responsible for delays caused by:

  • Incorrect or incomplete addresses (e.g., missing apartment, building, or floor number)
  • Severe weather conditions
  • International customs procedures

Order Tracking

You will receive an email confirmation with a tracking link once your order has been processed. Please allow 2-4 days for the carrier to scan your package into their system. If tracking information is unavailable, it may be because the carrier has not yet processed the package. Once scanned, tracking events will be updated.

Multiple Item Orders

If you ordered multiple items, they may be shipped separately to ensure faster delivery. It’s common to receive one item before the rest, so don’t worry—your remaining items are on their way.

Missing Order Confirmation

If you haven’t received your order confirmation, it’s possible that your email address was entered incorrectly. Please contact us at [email protected], and we will correct the issue.

Contact Information

If you have any questions or concerns not covered in this policy, please reach out to us:

Email: [email protected]
We will respond to your inquiry within 1 business day.

Delivery to Multiple Addresses

At this time, we do not offer delivery to multiple addresses for a single order. If you need to ship items to different addresses, please place separate orders.

PO Boxes & Military APO/FPO Addresses

We do offer shipping to PO Boxes and Military APO/FPO addresses. Orders shipped to APO addresses will be delivered via DHL Global Mail and transferred to USPS for final delivery. Please note that shipments to APOs may take up to 45 additional days and tracking updates will cease once the package enters the military mail system due to security reasons.